Approval Workflow Software for African Construction Teams

In a construction company, decisions move through people. A site worker needs cash for a site purchase — it needs the supervisor's okay, then the project manager's, then finance. A safety officer submits a JHA — it needs the site manager and the H&S Manager to sign off before work begins. A procurement request for cables needs the stores manager, project manager, and procurement director to approve before the order is placed. These chains of approval exist for good reason: they prevent unauthorised spending, ensure safety compliance, and maintain management oversight. But when they rely on paper forms, email, and WhatsApp, they create delays, lost approvals, and accountability gaps. InfraPro's Approvals & Workflow engine digitises every approval chain across the platform.

Every transaction type in InfraPro has a configurable approval workflow. The company's admin configures the sequence of approvers, the approval thresholds (e.g., expenses over KES 50,000 require CFO approval), and the escalation rules. Once configured, every submitted request automatically routes to the correct approver, who receives a push notification on mobile. The approver can approve, reject, or request more information — from anywhere, on any device. The requesting party can see exactly where their request is in the approval chain in real time.

The delay tracking engine is a powerful accountability tool. If an approval request sits with an approver for more than a configurable number of days without action (typically 3 days for expenses, configurable per workflow), the system escalates — either by notifying the approver's manager or by automatically re-routing to an alternative approver. This eliminates the single biggest cause of approval workflow failure: requests that get stuck because someone is travelling, sick, or simply not checking their notifications.